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Home > Support
Support
Ankor Systems provides a range of technical support services for our customers.
The majority of our customers acquire a high-support service package which guarantees 24*7*4 service (7 days a week, 365 days a year, 4 hours response time).
Ankor also provides a 24*7*2 service package when needed.
Our Support center is managed by a unified Help Desk Center, where a team of experienced staff monitors and maintains our customers' systems.
How to place a Support Call
If you are a customer requiring support services please choose one of the following options:
During work hours
Sunday through Thursday, 8:00 – 17:00 GMT+2, you can choose one of the following ways:
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Call our Help Desk at: +972-3-6450790 |
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Write us at support@ankor.co.il to send your request (in case it is not an urgent case)
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In case of emergency technical issues:
Page us at number +972-3-6106666
Page number: 44991 |
Please include your name, company name, phone number and a short description of the technical issue at hand. One of our technical support staff will call you back within minutes.
After work hours
Thursday through Sunday, 17:00 – 8:00 GMT+2, Friday, Saturday & holidays
Page us at number +972-3-6106666
Page number: 44991
Please include your name, company name, phone number and a short description of the technical issue at hand. One of our technical Support staff will call you back within minutes.
For further information please contact us at:
Tel. +972-3-6450790
Or write us at: support@ankor.co.il |
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