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Home > Professional Services > Remote Services
Remote Services
The primary vehicle for delivering high-quality service
With Ankor's remote services, our customers are able to outsource many of the critical IT system functions, thereby:
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Saving time and money |
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Simplifying and improving system management, by creating one focal point for various system areas, such as storage, backup and communications |
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Providing a professional support with fast response time, 24*7, at considerably lower costs than the industry standard |
Our remote services enable you to have the peace of mind knowing your vital systems are monitored 24 hours a day, to solve any problem that may arise in real time - before it impacts your business.
Our international support center is staffed by professional engineers, on-call 24*7.
Ankor has deployed remote services into large-scale integration projects, resulting in a considerable savings in deployment time and resources for our customers.
Our range of remote services includes:
Storage and Backup
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Configuration planning |
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Real-time performance monitoring and resource allocation |
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24*7 Alert monitoring, management and resolution (including storage space shortage, disk failure, overheating, power supply failure) |
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Regular log analysis |
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A technician on call 24*7 with a quick response time |
Computing services:
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Operating systems (MS, UNIX, Linux) installations and updates |
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License and patch management |
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Upgrading of s/w components in the network, both in the MS and UNIX/Linux environment, including Exchange servers and clusters, SQL and web servers |
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Deployment of authentication and security mechanisms, including ISA servers |
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Deployment of Linux systems, including firewalls, mail servers and clustering architecture for mission-critical systems |
Consulting:
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Storage, backup, archiving, DRP/BCP |
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Server virtualization |
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Network monitoring and remote communications |
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Computing infrastructure |
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Training |
Content delivery:
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Proxy caching |
For more information on our remote services please contact us at:
support@ankor.co.il
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