Home > Support Support Ankor Systems provides a range of technical support services for our customers. The majority of our customers acquire a high-support service package which guarantees 24*7*4 service (7 days a week, 365 days a year, 4 hours response time). Ankor also provides a 24*7*2 service package when needed. Our Support center is managed by a unified Help Desk Center, where a team of experienced staff monitors and maintains our customers' systems. How to place a Support Call If you are a customer requiring support services please choose one of the following options: During work hours Sunday through Thursday, 8:00 – 17:00 GMT+2, you can choose one of the following ways: Call our Help Desk at: +972-3-6450790 Write us at support@ankor.co.il to send your request (in case it is not an urgent case) In case of emergency technical issues: Page us at number +972-3-6106666 Page number: 44991 Please include your name, company name, phone number and a short description of the technical issue at hand. One of our technical support staff will call you back within minutes. After work hours Thursday through Sunday, 17:00 – 8:00 GMT+2, Friday, Saturday & holidays Page us at number +972-3-6106666 Page number: 44991 Please include your name, company name, phone number and a short description of the technical issue at hand. One of our technical Support staff will call you back within minutes. For further information please contact us at: Tel. +972-3-6450790 Or write us at: support@ankor.co.il

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